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    What functions in your organization define core competences?

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    In your opinion, what functions and services in your organization define your core competences, which could be outsourced leaving the organization room to be more focused on what it does best? What critical skills should your organization develop to be perceived by your customers as best in the world?

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    The organization is defined as a CPA firm specializing in tax.

    The core competences include:

    1. Expert preparation of moderate to complex tax returns for individuals and business entities
    2. A substantial knowledge of tax law to be able to plan and forecast tax consequences of financial decisions
    3. A responsive staff who are ...

    Solution Summary

    Using a CPA firm as an example, the solution lists four core competences, four outsourcing opportunities, and five critical skills to develop or enhance.