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This post addresses a QEMS analysis.

Emotional intelligence is the ability to perceive one's emotions and to effectively manage one's behaviors in emotionally charged situations. It is also the ability to factor in the emotions of others as one interacts with them. http://www.summitmagazine.com/Articles_Columns/PDF_Documents/20090701/july2009_03.pdf

QEMS is a cutting-edge technology that can be deployed company-wide as an employee development system that has positive effects on productivity and profits, with on-site training and support provided for employees and management. The benefits include a significant reduction in incidents of conflict, dissent, discord, sabotage, cynicism, racial tension, absenteeism, turnover and attrition. One can also fully expect a significant increase in morale, job satisfaction, loyalty, cooperative team spirit, productivity and profit.
http://www.qemsystem.com/

Assignment:
Share your thoughts and discuss the validity and possible applications of these two theories in supporting effective organizational communication.

Which theories would resonate most with you?
What theories would be applicable to personal or professional lives?
What theories did you disagree with if any?

Solution Preview

Share your thoughts and discuss the validity and possible applications of these two theories in supporting effective organizational communication.

#1 Emotional Intelligence:

This can definitely relate to the workplace, but I am not sure how effective it would actually be in practice. This theory has been used in the private and individual counseling sector for years, and has made it's way into the corporate environment based on the fact that it teaches employees to stop and think before they react, especially verbally, instead of letting your emotions take over. I think that this would probably be beneficial in very small companies that only have a handful of employees. This is based on a changing of mental attitudes that would have to develop over time. When an employee is in the middle of a very stressful or very intense situation, this is a method where the employee would have to remember the skills that they have learned in the DESC Formula, which stands for describe, explain, specify, and consequences, which ...

Solution Summary

The solution provides a thorough discussion for each question presented in the analysis of QEMS, a cutting-edge technology that can be deployed company-wide as an employee development system that has positive effects on productivity and profits, with on-site training and support provided for employees and management.

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