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The Case of Joe the Jerk (Or, the Very Capable Jerk)

The Case of Joe the Jerk (Or, the Very Capable Jerk).

Evaluate how Joan has utilized her role to ensure that lower-level management upholds their position in creating a positive environment. In what ways has Joan been effective, and in what ways could she improve?

Describe how Joan might use motivation techniques to assist in creating the best environment for the organization. Include financial and nonfinancial techniques.

Describe how Joan may work with individuals in various levels of the organizational structure to deal with her dilemma with Joe and maximize her power in the situation.

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The Case of Joe the Jerk (Or, the Very Capable Jerk).

Evaluate how Joan has utilized her role to ensure that lower-level management upholds their position in creating a positive environment. In what ways has Joan been effective, and in what ways could she improve?

Joan has utilized her role as module manager to ensure that lower-level management upholds their position in creating a positive environment by being positive with her staff, and in the case of Joe, "praising his capabilities, telling him she really wants him to succeed, and pointing out that he has opportunities to move up." She has attempted to coach him to "show the good side she sees in him" and tells him he needs to change. In addition, she sincerely wants to support and help her staff. Joan has been effective in having group meetings to discuss problems and changes, and arranged a weekend retreat to further develop the group and create a positive environment.
However, Joan could be much more effective if she managed her people more effectively. Joan is right to take the actions listed and to counsel Joe. However, she must ...

Solution Summary

This solution discusses the Case of Joe the Jerk and how Joan utilizes her role to make sure lower-level management creates a positive environment, also how Joan could use motivation techniques, and describes how JOan can work with others in various levels of the organizational structure to better deal with negative Joe.

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