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    Process Flow Analysis

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    Provide two examples for each of the following categories of questions when conducting process flow analysis:
    a) What
    b) Who
    c) Where
    d) When
    e) How

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    Solution Preview

    a) What: What operations are necessary to produce the product? What features of the product does the customer need? The point is can the operations be improved? Also, if the features of the product are not necessary then they can be eliminated.

    b) Who: Who is ...

    Solution Summary

    Process Flow Analysis is explained in a structured manner in this response. The answer includes references used.