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    Informal Dispute Resolution

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    Describe the steps involved in informal dispute resolution. When is this technique most effective? Why? Use examples to clarify your points.

    Describe an apology one could use, hypothetically which expressed regret, one where one accepted responsibility, and one where a remedy was offered.

    Give a scenario where resolving the conflict through litigation is the best option. Use specific examples.

    Compare and contrast substantive and relationship conflict. Give specific examples of each that illustrate the similarities and differences of these two types of conflict.

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    Solution Preview

    Describe the steps involved in informal dispute resolution. When is this technique most effective? Why? Use examples to clarify your points.

    There are several steps that are utilized for informal dispute resolution including negotiation, mediation, and arbitration. Negotiation is a technique that has proven to be the most effective informal dispute resolution technique as it enables the two parties to come to an agreeable resolution without involving outside parties. An example would be two parties that are seeking to find common ground on a fence that each side believes is encroaching on their business property, the two sides can negotiate and attempt to reach a resolution regarding the fence that is equitable for both sides.

    Mediation involves going beyond negotiations wherein an outside party brings both sides together to mediate the issue and construct an acceptable resolution. In the aforementioned definition, the parties would seek to allow the mediator the ability to monitor and guide the negotiation discussions to attempt to reach the most optimal conclusion. The final ...

    Solution Summary

    The expert describes the steps involved in informal dispute resolution. THe techniques which are most effective are given.

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