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    Important Issues in Management

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    Recognize situations that present potential ethical issues, and develop solutions for those issues.
    Appropriately use effective communication techniques.
    Describe the opportunities provided by technology for businesses.
    Apply principles of quantitative and qualitative research to business cases.
    Explain the roles of emotion and fairness in decision making.

    How will accomplishing these objectives support your success in management?
    What risks or challenges might a manager encounter if they have not mastered these objectives? Explain.

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    Solution Preview

    1. Situations that present potential ethical issues are as follows. The accountant is asked to inflate profits. The solution is that there should be a clear code of ethics. Another situation is that there is discrimination in employment against minorities. The solution is that training to prevent discrimination should be provided to all supervisors and managers. Discrimination should not be allowed.
    2. Appropriate use of effective communication practices take place when active listening is practiced by managers and supervisors. Further, nonverbal communication should be used effectively. Effective communication skills mean managing stress. Otherwise effective communication is adversely affected. Finally, appropriate use of effective communication practices means developing emotional awareness.
    3. Adopting the latest technology in product and service can ...

    Solution Summary

    The answer to this problem explains important issues in management . The references related to the answer are also included.