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Applying Critical Thinking to Work-Related Decisions

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- Provide an example from your personal experience in applying critical thinking to a work-related decision.
- Discuss the importance of critical thinking in that decision-making process.
- Discuss the benefits of critical thinking in that decision-making process.

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The solution assists with applying critical thinking to work-related decisions.

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Provide an example from your personal experience in applying critical thinking to a work-related decision.

As a secretary, part of my job was to prioritize messages for my supervisors. This responsibility entailed that I had to be aware of the issues important to my supervisors and re-direct lessor issues elsewhere. Critical thinking was involved in the process of deciding which messages to pass upward or re-direct. For example, as a legal secretary I was obligated to never provide legal advice under any circumstances. However, I realized there were pertinent questions I could ask as part of my task in directing messages to the correct resource. In preparing to become a legal secretary, I knew that there were statutes of limitations on civil lawsuits, depending on the nature of the law suit. In order to assist me in screening calls or walk-ins I used a questionnaire to ask about when, for example, an accident had occurred and if any legal action had been taken prior to the ...

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