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Writing Business Letters

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Choose a big-ticket item that is rather complicated, such as a stereo system or a vacation in the Caribbean. Write a business letter to the company or organization that's offering the item, and ask four questions that are important to you. Be sure to include enough background information, so the reader can answer your questions satisfactorily.

For this assignment you should choose a "big-ticket" item that you would like to purchase. This item should be rather complicated, meaning that there should a number of details to consider before its purchase. Examples of big ticket items you might include:

· Electronics

- Lab top or desk top computer
- Stereo system
- Plasma television
- iPod
- Home appliance
- Washer and dryer set

· Travel

- Vacation to the Caribbean, Europe, Asia, or South America
- Cruise to Alaska

You then will write a letter to the company selling the big ticket item.
Things to keep in mind when writing this letter

3.1. In the letter you must consider a minimum of four questions that are important to you with regard to purchasing this big ticket item. These can be any questions that you choose.

3.2. Be sure to include enough background information, so the reader can answer your questions satisfactorily. For example, if you are writing to inquire about the different colors that a particular stereo system comes in, then you might also mention your color preference...say toward red.

3.3. Be as specific as possible with your questions. Remember that person receiving this letter wants to help you. Now..."help them, help you".

3.4. Please know that I am expecting there to be clear evidence that the readings influenced how you crafted your letter. The readings have much to offer you in terms of completing this assignment with ease. So please refer to them. For example, this is an excellent opportunity for you to practice using the three step process to effective communication. Make use of the three step process, you are sure to find it helpful. If you have not already, I recommend that you complete all of the U3 readings before beginning to craft you letter.

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This solution includes an example of a business letter.

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Hello,
Here is a shell of what you should include in your letter since I am not allowed to write the paper for you.

I will choose a resort in Jamaica as your big ticket item

Dear Jamaican resort manager,

I am writing to receive more information on Resort XXX. I saw your resort listing on on expedia.com and I thought that it looked wonderful.

I would actually start off with the background info (3.2) as it sets the pace and for the rest of the letter.

- You can say perhaps that this is your first trip down south and you are looking for a perfect holiday spot to ...

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