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Defective Products Recall Controversy

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What do you think about the recent Tylenol controversy in which the company secretly purchased its defective products from stores instead of conducting a product recall (Kavilanz, 2010)?

Kavilanz, P. (2010, September 16). Johnson & Johnson may have planned phantom Tylenol recall. Retrieved from http://money.cnn.com/2010/09/16/news/companies/johnson_johnson_recall_hearing/index.htm

We have been arguing in class whether a manufacturer has a responsibility to lessen the risk of a harmful product.

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This solution discusses the Tylenol controversy about the defective products recall.

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In my opinion, the fact that Tylenol purchased its defective products from stores instead of conducting a product recall, was an unethical activity on the part of that organization. However, by removing the ...

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