What are the major legal and ethical issues related to the use of technology in the retail environment? As a manager in the retail environment, how can you overcome these challenges? Retailers like many businesses often have sensitive customer data such as credit card numbers. How can these retail businesses ensure the security of such information? What is the company's legal and ethical obligation to do so?© BrainMass Inc. brainmass.com October 10, 2019, 1:22 am ad1c9bdddf
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The major legal and ethical issues related to the use of technology in the retail environment include information security, confidentiality of information by employees, and ability to use information for personal gain as well as inefficiency of employees while working. Customers are giving their credit card information, their addresses, their phone numbers, work history and many other personal items to the company. If this information were to get to the wrong person they could be used for identity theft and to otherwise steal money ...
The legal and ethical issues for technology in the retail environment are examined. What a company is legally and ethically obligated to do is determined.