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    Communication Barriers and the Consequences

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    Recount at least one past situation where you experienced a substantial breakdown in communication within a group.

    Identify the communication barrier(s) at work. (For example, problems with communication can pop-up at every stage of the communication process, which consists of the sender, encoding, the channel, decoding, the receiver, feedback and the context---consider these problems in your answer).

    Why did the barriers occur? What were the consequences of the communication breakdown? Identify at least two strategies that could be used to overcome the barriers and improve communication effectiveness. Explain why the strategies will improve the communication process.

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    Communication Barriers
    Communication is a system commencing with a sender who encodes a message and then passes it through some conduit to the receiver who must then decode the message. Communication is purposeful if and only if the messages sent by the sender are interpreted with same meaning and significance intended by the receiver. If any type of interference blocks any step of the communication, the message will be destroyed. Due to such interferences, individuals and managers in organizations face relentless problems. As a result it is vital to take the time to locate such barriers and take steps to eliminate them.
    Recount at least one past situation where you experienced a substantial breakdown in communication within a group.

    Example from: http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Communication

    On January 3 2006 at approximately 11:50 pm, CNN and other news outlets reported that 12 of 13 miners trapped in the Sago Mine were alive. Families of the victims celebrated for three hours before mine company officials informed them that the report was wrong and 12 of the 13 miners were dead. The families would later report that a mine foreman, who had overheard the rescue team, had contacted the families with some initial but unverified information and the media picked the story up from the families. Reporters then 'verified' that information with other families and other news sources without realizing those 'cross-check' sources originated from the very same, single unverified source. They failed to 'dig down to the roots' of their story and relied instead on visible superficiality.

    Identify the communication barrier(s) at work. (For example, problems with communication can pop-up at every stage of the communication process, which consists of the sender, encoding, the channel, decoding, the receiver, feedback and the context---consider ...

    Solution Summary

    The solution discusses communication barriers and their consequences.

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