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Case Study: Moss and McAdams Accounting Firm

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1. If you were Palmer at the end of the case, how would you respond?
2. What, if anything, could Palmer have done to avoid losing Olds?
3. What advantages and disadvantages of a matrix type organization are apparent from this case?
4. What could the management at M&M do to more effectively manage situations like this?

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Hi,

1. If you were Palmer at the end of the case, how would you respond?

If I were Palmer, I would take the opportunity to discuss some of the difficulties that I had been experiencing working with Crosby and Olds. I would ensure that Sands had all of the necessary information to ensure that she was making the best decision she could for Olds and for the projects. While Olds might be more interesting in the consulting work, he was originally assigned to the auditing project and though it is understandable that having two different roles can be challenging, Sands needs to see all sides of the story before making an official decision.

2. What, if anything, could Palmer have done to avoid losing Olds?

In my ...

Solution Summary

A discussion regarding a specific case study involving personnel issues, matrix organization structure and management concerns. 489 words.

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