1. Why is the ROI Process model important?
2. What benefits does it bring to an organization?
3. Where are the weaknesses in the model?
1. The ROI Process Model is important in that it allows analysis to be done in a pragmatic way, focusing on the issue, rather than having analysis grow out of control through complex calculations and differing perspectives (Watkins, Leigh, 2009). It allows decisions to be made in a simple enough fashion that staff will be able to follow the model and not get bogged down or discouraged. It is guided by standards to ensure reliability. It makes sense to use, assuming that ...