Growth Strategies for Deloitte and Touche

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1. Deloitte & Touche uses each of the seven staircases to grow. The first staircase is maximizing existing customers. Deloitte & Touche sells more of its current product range to its existing customers. Currently, after the Sarbanes Oxley Act 2002 in the US, Deloitte & Touche has been prevented from providing non-audit services. For example it cannot provide consulting services to the clients whose accounts are audited by Deloitte & Touche. This has restricted the services provided to US companies However, Deloitte & Touche has global operations and it provides services such as tax consulting, enterprise risk, and financial advisory to the same customers. The second staircase is attracting new customers. Deloitte & Touche regularly scans large corporations and sends consultants to solicit business from these companies. It grows by getting business from new clients. The third staircase is innovation of products and services. Deloitte & Touche has used innovation of services. One of the areas it has innovated in is enterprise risk. In this area it has developed and provided services in information security & privacy, data quality and integrity, and project risk & business continuity management. Deloitte & Touche regularly develops and offers new services to existing and new clients. The fourth step is innovation of value-delivery system. The value delivery system has been innovated by Deloitte & Touche. It has developed business led and information technology enabled approach to delivery of value to its clients. The fifth staircase is improving industry structure. Deloitte & Touche. Throughout its history, Deloitte & Touche has taken steps to improve industry structure in its favor. In 2002, Arthur Andersen's UK practice, the firm's largest practice outside the US agreed to merge with Deloitte's UK practice. In 2009, Deloitte & Touche acquired the North American Public ...