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    Throughput and Motivation- Industrial Services of America

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    Identify key transformation or throughput processes and look at the relationships between them. To do this draw on the Burke-Litwin Causal Model.

    Research Industrial Services of America, Inc. on its throughput variables. This may take some digging, since companies do not usually provide this inside information liberally. You may have to make some inferences.


    Burke, W.W. & Litwin, G.H. (1992) A causal model of organizational performance and change. Journal of Management, 18(3), 523-545. Click Here to Download the Article.


    Make a Case that the amount of Motivation in the chosen company has a direct effect on the Performance.

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    Solution Preview

    Please find the attached solution. Ignore the the running header, it was mistakenly retained from a previous template.

    Much academic effort focuses on assessing business organizations as open systems?akin
    to living organisms. Like living organisms, business organizations operate in, and are affected
    by, the aggregate environment. For all the research on this relationship, it can miss the key
    element of any organization?it's internal processes or throughput. Without effective motivation
    operating efficient transformational processes, any organization will wither and die?regardless
    of how effective the strategy might be. The internal workings of an organization are comprised
    of two parts? the processes themselves and the motivation that powers those processes. Of the
    two, motivation has vastly more profound impact on the performance of the organization.US
    Army General George Patton is credited with a quote during World War Two that summarizes
    perfectly: "A good plan, violently executed now, is better than a perfect plan applied ten minutes
    later." As we'll see looking into Industrial Services of America (ISA) as case study?motivation
    comprises the critical consideration to an organization's performance.
    Burke-Litwin Model
    The Burke-Litwin Model addresses an organization as a whole assuming the organization
    operates in an open system. That is, the organization is affected by its environment on both sides
    of the throughput?both input and output. This makes for a very comprehensive model, but also
    adds considerable complexity. For the purposes of this case study, only the internal factors?
    what Burke and Litwin term "transactional factors" are considered. These are illustrated in
    Figure 1, and comprise the internal value-adding processes of any organization. While the
    organization of the elements in Figure 1 is not chronological or in priority order, the bidirectionality
    of the arrow is noteworthy. For example, "Work unit climate" affects "Motivation"
    but "Motivation" also affects "Work unit climate." Because all of these arrow are bi-directional,
    any one element leverages effects on all other elements.
    Figure 1: Burke-Litwin Model Transactional Factors (Burke, Litwin, 1992. Pg. 532)
    Industrial Services of America Organizational Structure
    The company's organizational structure is based on its two primary product segments?
    waste management and recycling operations. These segments are subdivided into four divisions:
    recycling, alloys, logistics, and WESSCO, (ISA, nd, A). These are a divisional structure
    concerned with placing various skills and ...

    Solution Summary

    Uses Burke-Litwin Causal Model of Organizaitonal Performance and Change to focus on performance as a function of throughput and motivation for Industrial Services of America. 7 Pages, APA format with references.