Bazerman's Six Steps for Analyzing a Business Decision
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Think about a recent business decision you have made that was either a success or a failure. Your supervisor asked you to email him/her a self-evaluation of this decision as part of your yearly evaluation. You are to be as objective and open minded as possible. Analyze your decision using Bazerman's six steps as a guide: define the problem, identify the criteria, weigh the criteria, generate alternatives, rate each alternative on each criterion, compute the optimal decision. Make sure your email addresses the following issues:
- Were there any discrepancies between the calculated "optimal" decision and your actual (or favored) decision? If so, what might account for the discrepancies?
- What problems, if any, did you encounter when completing the steps? (For example, were you able to compute an optimal decision? If not, why not?)
- Are there any weaknesses in the "fully rational" model of decision-making? If so, what are they?
Source: Bazerman, M. H. (2006). Judgment in Managerial Decision Making (6th ed.). Hoboken, NJ: Wiley
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Solution Summary
This solution evaluates a recent business decision in an objective way using Bazerman's six steps as a guide: define the problem, identify the criteria, weigh the criteria, generate alternatives, rate each alternative on each criterion, compute the optimal decision.
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