Communication Plan for Rick Auto Enterprise

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//Before writing about the development of a communication plan, firstly we have to understand the importance of communication plan. We should know that what role a communication plan plays in the growth of the organization. So we will write about the role of communication plan and business organization under the heading of communication plan for Rick Auto Enterprises, for example: //

Communication Plan for Rick Auto Enterprise

Introduction

As blood streams throughout the human body it provides oxygen to the body so that a human being can sustain his life similarly, a well designed communication plan is the lifeblood of various projects undertaken by different organizations. The importance of communication can be compared by the importance of a heart in the human body. As heart in the human body plays an important role of distributing oxygen throughout the body the project manager of a project constantly circulates project information from the external stakeholders to the project plan certification, to the internal stakeholders and to the project arrangement.

The cycle of communication and information flow in every project is reiterative and continues all the way through the life of the project. Without proper information about a project, stakeholders and the project team can be left speculative about where the various things stand and what decisions have been made in regard to the project accomplishment. A well developed communication plan-like the project plan-is an essential part of the project. Project manager plays an important role in the development of communication plan as he knows each and every aspect of a project he is dealing with (Drinkwater, 2008).

He knows about the important phases of a project and after identifying all the things he can establish the frequency, roles, responsibilities, addressee, and channel through which communication will be detached during a project. As a project manager is required to understand who is involved in the project, similarly it is important to comprehend what information is needed and the level at which they need to take delivery of it. Rick Auto Enterprise also needs to develop an effective communication plan for the up gradation of their legacy billing system.

//Above, we have talked about the role of communication plan in the success of the organization. Now, as per the directions, we will discuss about the need of an effective plan in the company by analyzing the situation given in the scenario. This will guide us to understand its essentiality in the firm, for example: //

Need for Effective Communication Plan

Rick Auto Enterprises (RAE) is taking a project to upgrade its legacy billing system which was installed originally over ten years ago and now it has been planned to upgrade according to the vendor's schedule. RAE is upgrading a new web-based version of the system, in addition to its mainframe legacy system update. The project undertaken by company if achieves success, will engross significant changes to the existing business processes of company, changes to existing jobs and as well as the creation of several new positions.

This change will have a number of positive effects for company. Customers as well as auto brokers related with company will be able to view and pay their bills on-line, accessing a billing customer service agent when needed. This change in company's legacy billing system will affect the billing, sales, and customer service departments and it is expected to decrease costs, improve customer satisfaction and reduce the number of days for outstanding accounts receivable. A well designed communication plan is necessary for company as it will have following benefits when it is applied to its knowledge areas:

? Project Integration Management: A well designed communication plan will help the company in integrating their different project activities by making an effective supply of information to various departments related with project of up gradation.

? Project Scope Management: An effective communication plan will provide a lot of scope for project as it will help the project manager in completing various activities by passing information to every one who is related to project.

? Project Time Management: Communication plan will prepare an outlay of information passing procedure which will reduce the time taken by various activities as after this communication plan everything will become clear to team members about from whom they can collect information and whom they need to report.

? Project Cost Management: Communication plan will save the cost of company as its plans and roles and responsibility of every member will become clear.

? Project Quality Management: Effective communication will maintain the quality of project undertaken by company as this will make every thing apparent to every member. Team members will be encouraged by getting information and this will result an increase in their productivity.

? Project Human Resource Management: With proficient communication plan team members included in the project can be managed efficiently by project manager because they all are clear about their duties and reporting pattern.

? Project Communications Management: This area of project is very important which can be successfully completed by project manager by making an effective plan.

? Project Risk Management: Effective communication plan can minimize the risk involved in the project of legacy billing up gradation.

? Project Procurement Management: Clear communication pattern helps the company in procuring various materials required for project (The Project Management Body of Knowledge, 2008).

//Moving to the next direction, I am discussing about the process of developing a communication plan. I am not only ...