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What method will you use to determine the ROI in any major ERP application like SAP or Oracle?

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What method will you use to determine the ROI in any major ERP application like SAP or Oracle?

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Customers who have deployed an ERP or CRM system in the last 12-18 months are ideal sources of information for determining ROI. These customers are references since they have implemented their systems long enough to realize the vast majority of benefits but not too long that they have forgotten how things were done before the new system was installed.

In interviewing these type of customers you ...

Solution provided by:
Sandeep Bardia, MBA
Education
  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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