Explore BrainMass
Share

Frictionless Business Processes

This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

IMHO eComm will continue to grow because it is relatively "frictionless" when compared to offline business processes. What is meant by "frictionless"?

© BrainMass Inc. brainmass.com March 22, 2019, 1:39 am ad1c9bdddf
https://brainmass.com/business/e-commerce/frictionless-business-processes-546646

Solution Preview

Frictionless ecommerce relates to giving the customer services that are convenient, flexible, and easy to use. In context of e-commerce it means that the website that sells the product service is easy to find, it is convenient to order, and requires just a click or two to make payment. For example, a product such as a new smart phone turns up when a search engine is used. The product and its features ...

Solution Summary

The response provides you a structured explanation of customer friendly e-commerce . It also gives you the relevant references.

$2.19