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Information Technology Advancement

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Create an IT technology implementation proposal for the management entity of ITT Technical Institute that addresses a solution to a challenge. Report your analysis and findings and recommend a go or no-go decision.

1.Write a brief executive summary of your proposal.
2.Synthesize the research, documentation, and analysis including:
◦An evaluation of new concepts and trends in IT and an explanation of the organizational challenge and your initial rationale for how the chosen IT advance could address the challenge.
◦A synthesis of internal and external risks as well as your findings from the analysis described above.
◦Evidence and the financial justification for introducing the IT advance in the organization as a solution to the challenge.
◦An assessment of how the IT advance would or would not optimize the solution to the challenge based on the COBIT business criteria.
◦An analysis of technology (IT) management concepts, including: ◦Risk.
◦Financial impact.
◦Alignment of an IT advance with business goals.

◦An enterprise architecture (EA) framework of preference and description of how it will be implemented within the organization, analyzing the applicable IT governance explaining its use in practical terms.
◦Selection from maturity models and frameworks to illustrate applicability to the package of technologies and the management of those technologies within the organization.

3.Propose a final recommendation for a go or no-go decision from management on introducing the IT advance in the organization.

4.If your recommendation is a no-go, describe what would be necessary to make a go decision feasible. Consider the following questions: ◦What technological advances might permit a go decision that are not yet ready for use?
◦What are the weaknesses or gaps in the current situation that prevent a go decision?
◦What resources would be necessary to enable a go decision?
◦How could a solution to the challenge or issue be optimized?

Suggested Resources
•Bardhand, I., Bagchi, S., & Sougstad, R. (2004). Prioritizing a portfolio of information technology investment projects. Journal of Management Information Systems, 21(2), 33-60. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=14776231&site=ehost-live&scope=site
•Clemons, E. K., Kauffman, R. J., & Weber, T. A. (2009). Competitive strategy, economics, and information systems. Journal of Management Information Systems, 26(2), 7-13. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=58531894&site=ehost-live&scope=site
•Gouvea, R., Linton, J., Montoya, M., & Walsh, S. (2012). Emerging technologies and ethics: A race-to-the-bottom or the top? Journal of Business Ethics, 109(4), 553-567. doi:10.1007/s10551-012-1430-3
•Guillemette, M. G., & Paré, G. (2012). Toward a new theory of the contribution of the IT function in organization. MIS Quarterly, 36(2), 529-551. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=74717006&site=ehost-live&scope=site
•Hewagamage, C., & Hewagamage, K. P. (2011). Redesigned framework and approach for IT project management. International Journal of Software Engineering & Its Applications, 5(3), 89-106. Retrieved from http://www.sersc.org/journals/IJSEIA/vol5_no3_2011/8.pdf
•Hsinchun, C., Chiang, R. L., & Storey, V. C. (2012). Business intelligence and analytics: From big data to big impact. MIS Quarterly, 36(4), 1165-1188. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=83466038&site=ehost-live&scope=site
•Lu, Y., & Ramamurthy, K. (2011). Understanding the link between information technology capability and organizational agility: An empirical examination. MIS Quarterly, 35(4), 931-954. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=67129445&site=ehost-live&scope=site
•Parker, R. (2012). The top ten tech issues. CA Magazine, 20-26. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=iih&AN=65264575&site=ehost-live&scope=site
•Thomaidis, N. S., Nikitakos, N., & Dounias, G. D. (2006). The evaluation of information technology projects: A fuzzy multicriteria decision-making approach. International Journal of Information Technology & Decision Making, 5(1), 89-122. Retrieved from http://www.worldscientific.com/doi/abs/10.1142/S0219622006001897

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Solution Summary

The response provides you a structured explanation of financial evaluation and presentation of IT advancement. It also gives you the relevant references.

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1. You should say that for the brief executive summary you may say that in accordance with the future trends, IT processes will move from individual software management in departments to a comprehensive organizational view. The suggested solution is the use of cloud-based enterprise resource planning system for my company. Clear business objectives, good communication with the vendor, and excellent documentation will enable my company to reduce the risk of IT advancement. Even though the initial investment in the project is $100,000 and $3,000 monthly payments are to be made, the net present value over a life of 5 years is $21.7 million. There is strong financial justification for the project. The IT advancement will provide a solution to several challenges in my organization. These challenges relate to co-operation, coordination, and collaboration. The COBIT business criteria positively evaluate the IT advancement. Specifically, there is close alignment of the new ERP system with business goals. These goals lead to increase in sales resources, increase in market share, and higher profits. The chosen architecture for IT advancement is TOGAF or The Open Group Architecture Framework. This framework provides a strong approach to enterprise technology architecture. TOGAF will be used for developing an enterprise architecture and will be implemented in my company in eight phases. The maturity model selected is the Capability Maturity Model. In my company, the recommendation of the top management will be to go for the introduction of the IT advance in the organization. The return on investment is very high has the potential of making the company more competitive. The cloud-based ERP will enable my company to avail itself of increased market opportunities and at the same time help reduce costs of important activities.

2.You should say that synthesis of research, documentation, and analysis:
The future trends are IT processes which will move from software development to address a more comprehensive organizational view. The IT companies are increasing their range of process improvement tools, and are also making specific products ready for integration with other tools. In this context, some of the IT companies are widening their view through mergers and acquisitions.

The organization challenge is that IT is used in my company by several departments. IT is used by production department for receiving point of sale information, converting the information into new designs, and using the design to cut wooden frames. It is also used to store and analyze production data. Similarly, IT is used by the marketing department, the human resource department, and the financial department. Even though the functions interact actively with each other, there is little IT alignment between departments. Each departmental head is responsible for IT facilities in his department. There are connectivity and compatibility problems. There are delays in information processing such as receiving credit clearance from the financial department, and the conversion of the point of sales data into marketable toy designs. There are challenges of coordination, high administrative expenses, and the high cost of operation of information technology. Further, there is lack of uniformity in policies/actions, IT personnel in each department are not appropriately skilled, and repetition of processes occurs.
I have suggested the use of enterprise resource planning software (cloud based). This solution will bring complete visibility into all processes, will automate work flow, and generate a unified reporting system. The solution will ensure that individual departments will not have to buy and maintain their own software systems. In future, the ERP system will enable e-commerce integration and the ERP system will be able to handle web-based order tracking. There is a large number of modules in the ERP system such as marketing, sales, supply chain, production, human resource, finance/accounts, and project management. These will support all the departments of my company that is using computer software now and are likely to use compute software in future. The ERP system will increase efficiency, enable more accurate demand for each toy design, and enable collaboration among the functions and ...

Solution provided by:
Hatim Baxamusa, MBA
Education
  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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