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Closing the Loop Process

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What are the four steps in the closing the loop process? Why is the closing the loop process important in the innovative process? How would you utilize the evaluation of the results for the process of continuous improvement?

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Solution Summary

Referring to communication, this solution discusses the four steps in the closing the loop process. It also examines why the closing the loop process is important in the innovative process and how you would utilize the evaluation of the results for the process of continuous improvement.

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RESPONSE:

1. What are the four steps in the closing the loop process?

The four STEPS in closing the loop process are:

(1) Goals, questions
(2) Gathering evidence
(3) Interpretation (closing)
(4) Use (Wright, 2008).

2. Why is the closing the loop process important in the innovative process?

Closing the loop is important for several reasons. In the assessment process each step follows from the other. The organization sets quality goals and formulates questions and then gathers information to meet these goals and answer the quality-based questions. The information is interpreted, which closed this step which moves it to the next step of using (Step #4) the information. Without completion of the interpretation step (Step #3), the process ends. Closing is essential in order to make the information useful to the improving the quality of the process (Step #4). Then, the loop is closed by referring back ...

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