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Image Management: Insurance Companies and Hurricane Katrina

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After the occurrence of Hurricane Katrina, insurance companies refused to pay claims to insurance holders who paid premiums on time and had binding legal contracts. What do you think the impact is to the "image management" that these insurance companies will have to deal with after all of the law suits?

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Solution Summary

This solution discusses the impact of insurance company policies regarding Hurricane Katrina in 177 words.

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The impact is pretty damaging for the area in which this occurred. Obviously, the people who had the insurance and those who know them will never use this insurance company again. Furthermore, they received very bad PR during a prolonged period of time. ...

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