For the warranty service summarizing how the decision tree technique matches this problem and how the output provides a basis for solving the warranty problem?
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Essentially, you need to look at the decision information that is available in the tree that is available to you.
Looking at this material, I see some gaps I would still like filled in the decision tree.
A position for the neutral comments in the satisfaction cards will enable a setting of standards to judge the very satisfied and the very dissatisfied. I also will say that the tree format of this data is very cumbersome and not a format to use if you want to make presentation of it beyond the individuals in the know. The mph dials on the last page work better but ...
Here is just a sample of what you will find in the solution:
"Here again I think the parsing needs to be at a finer level to discover if there is a certain repair that is making the customer more disgruntled over the others. "