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Legal and ethical issues in racially driven event

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Read the landmark cases of Heart of Atlanta Hotel v. U.S. (http://caselaw.lp.findlaw.com/scripts/getcase.pl?navby=case&court=US&vol=379&page=241)and Katzenbach v. McClung(http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=US&vol=379&invol=294), which upheld the Civil Rights Act of 1964, as being a constitutional exercise of Congressional power under the Commerce Clause of the U.S. Constitution. The leisure group of DWI owns and operates several hotels and casinos, one of which is "The Queen of The Nile" casino, on the Mississippi River waterfront in New Orleans. This Egyptian themed hotel and casino is quite popular with Arab-Americans and visitors who are citizens of nations in the Middle East and Northern Africa.
Recent events in the Middle East have led to an increase in anti-Arab sentiment, and several fringe groups have actually resorted to violence against persons who appear or are believed to be of Middle Eastern decent and damage to properties they own or frequent. In recent weeks, DWI and the hotel have received threats against the property and its guests via mail, phone, and e-mail. In response, DWI has circulated a memo to employees advising them of the threats and has increased security patrols on the premises. Last night, one or more snipers shot at arriving and departing guests who appeared to be of Middle Eastern descent; two guests and one employee were injured and there was damage to several doors and windows near the hotel entrance.
Additional threats against the hotel have been received, threatening bombings and additional violence unless DWI stops allowing persons believed to be Arab-Americans or others of Middle Eastern descent to stay at or visit the hotel property; several employees have claimed to be sick and have failed to appear at work this morning; Arab-American groups and others are threatening a boycott of DWI products and services worldwide if the company acquiesces to the blackmail.

Discuss the legal and ethical considerations raised by this situation and make a recommendation to the Board as to what actions DWI should take.

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Solution Summary

A discussion on the amendments, legal, and ethical issues in a racial or ethnically driven incident of danger in a business.

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This one is a no brainer, but this is the overview:

The 14th amendment says one cannot be discriminated against because of race. The Civil Rights Act reinforces this amendment. While the company has a legal obligation to protect its customers, it does not include the right to discriminate. Additionally, the number of people upset by such acquiescence would be more than not. Ethically the consideration is to protect visitors and maintain a fair policy on handling such situations. The protection should include all people of all races, gender, and ...

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