Explore BrainMass
Share

Managerial Decision Making

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

On January 28, 1986, the Space Shuttle Challenger was destroyed upon launch from Cape Canaveral, Florida killing all seven astronauts on board. Conduct a literature and an Internet search on the topics of the Challenger disaster and groupthink. Then, discuss how groupthink might have created decision-making problems for NASA and its booster contractor. Cite at least two sources in your answer. 200 -300 words APA format

© BrainMass Inc. brainmass.com October 25, 2018, 1:00 am ad1c9bdddf
https://brainmass.com/business/business-policy-and-implementation/managerial-decision-making-248736

Solution Preview

The response addresses the queries posted in 771 words with references.

// The 'Concept of Groupthink' in this paper has been discussed through the destruction of the Space Shuttle Challenger in 1986. For this, firstly, we will write about what does groupthink mean and its possible effects. This concept is directly related to the 1986 incident. It is discussed below under the heading of Introduction, for example:.//

Introduction

'Groupthink' refers to defective decision-making in a group. The groups experiencing groupthink does not reflect on all the available alternatives and they want consensus and agreement in the decisions made at the expense of the quality of the decisions. Their basic motive is to minimize the conflict and arrive at a consensus, irrespective of the necessary critical testing and analysis of the ideas behind the decision (Groupthink, 1999). The incident of 28 January, 1986 also involved a wrong decision making process.

//Moving along the paper, we will talk about how groupthink might have resulted in decision-making problems for NASA and its booster contractor. The decision making process was somewhere erroneous and therefore, it resulted in a tragic accident. //

Disaster on 28 January, 1986 ...

Solution Summary

The response addresses the queries posted in 771 words with references.

$2.19
See Also This Related BrainMass Solution

Managerial Decision Making: Example Problems

Sources need to be referenced at the end of the written response.

1. Discuss your most recent decision to purchase a major item i.e. entertainment center, automobile, home, etc. In what way did the acquisition utility or the transactional utility come into play for you?

2. Explain the availability, representativeness, and affect heuristics. In your answer, compare the three and discuss the positive and negative aspects of each.

3. Lately, the stock market has experienced unprecedented volatility - wild ups and downs. Discuss how stock trading has created a lot of this volatility and the decisions for stock traders to buy and sell wildly in terms of hyperbolic discounting.

4. Bernard Madoff, a once highly regarded member of the Wall Street community, recently pleaded guilty of running a $50 billion ponzi scheme. Research the driving forces behind his seemingly unethical behavior and discuss your findings. How did favoritism and bounded ethicality come into play in this case?

5. Read the case Fairness in Punishment from the link: http://www.solutionlibrary.com/business/management/managerial-decision-making-fairness-in-punishment_7nel. Discuss the Decatur School Board's decision to adopt a "no tolerance on school violence" in terms of fairness. How did implicit attitudes, perhaps, influence the school board's decision to punish such a disproportionate number of African-American students?

6. Recently, the American International Group (AIG), a global insurance and financial services organization, accepted billions of dollars from the United States Government in order to remain solvent and in operation. After receiving this money, the organization decided to pay over $160 million in bonuses. Discuss the ethical problems associated with this decision. Could in-group favoritism play a role in this decision? If you were the CEO, what decision would you have made?

7. Research the subject of the Enron and Arthur Andersen relationship. Discuss your findings in terms of the application of ethics in the various decisions made by the Enron and Arthur Andersen teams. How did bounded ethicality play a role in these decisions?

8. Eventually, the United States and Iran will have to sit down and negotiate the use of nuclear power. Discuss the issues that could be involved in such a negotiation. What cognitive mistakes might be made by the negotiators in this case? How could these mistakes be overcome in order to reach an acceptable agreement?

9. Assume that you are part of a mediation team that has been brought in to help overcome an impasse between negotiators who are deliberating the use of embryonic stem cells for a research project. The decision makers are polarized along ethical and religious lines. Since this is a potentially emotional issue, what would you do in order to break this impasse? How could the fixed pie concept come into play in this situation?

10. Recently, General Motors and the United Auto Workers had to sit down and negotiate a change in the labor agreement, in order to keep the company from going bankrupt. Consider what might have gone on during these negotiations and discuss how framing might have been used, and what issues might have been discussed, in order to reach an acceptable agreement.

11. Research Kurt Lewin's model for change. Then, discuss the three-staged de-biasing process (unfreezing, change, and refreezing) and explain the mechanisms that make each of them hard to implement. In your discussion, include how you believe such a process can help you, personally, to improve your decision-making.

12. Describe the concept of analogical reasoning. Then, considering your last purchase decision, discuss how analogical reasoning could have helped you to improve your decision and increase your satisfaction with the product or service that you purchased.

13. Bazerman and Moore suggest that we should understand the biases of others. Discuss this concept in terms of why it is important for us to understand other peoples' biases. In your discussion, focus on how you might be able to improve your decision-making in a group setting.

View Full Posting Details