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    The Need for Control in Organizations

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    1. How will a leader balance the need for control against the unintended consequences controls create?

    2. Which one from the 10 commandments of innovation do you believe to be most important to a organization? Why? Which of these do you believe your organization is already performing well? Why?

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    These are really great questions. My responses are based on over 25 years of experience in academia and business, including being a Chief Technology Officer for two startup companies over a period of ten years.

    With respect to balancing the need for control against the unintended consequences controls create, my experience has taught me that two mutually dependent keys need to be in place to either prevent the unintended consequences or drastically limit their impact: responsibility and accountability. Either one of these gifts on its own will create a major problem. Responsibility without accountability leads to "run-away" organizations with major problems of coordination and focus. Managers and staff members who have been given this ...

    Solution Summary

    The solution discusses the need for control in organizations.