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"Surge" capacity is the ability to take on an extra number of customers or product requests. Tell how the three different facilities handle surges. For example: a football stadium, a clothing store, and an accounting firm.

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A football stadium may handle a surge by proactively opening up additional standing area around the football field where customers can stand and watch the game, due to the fact that the football stands are filled to capacity. Often times when it is projected that more tickets will be sold for a particular game, the game ...

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