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    Weighted Score

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    Attached documents contents the survey data of SERVQUAL from both the Customers (50 Customers) and Managers, and SERVQUAL Importance Weights. Calculate the SERVQUAL Weight and Weighted Score for each.

    © BrainMass Inc. brainmass.com June 3, 2020, 11:59 pm ad1c9bdddf
    https://brainmass.com/business/business-management/calculate-weighted-score-311723

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    The solution goes into a great amount of detail regarding the question being asked. Step by step explanation is provided for each part of the question which makes it very easy to follow along for anyone with just a basic understanding of the concepts. Overall, an excellent response to the question being asked.

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