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What methods of consulting and training can an industrial/organizational psychologist apply to an existing organization that will satisfy the needs of external customers in this modern workplace?

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The methods of consulting and training can an industrial/organizational psychologist apply to an existing organization that will satisfy the needs of external customers in this modern workplace are determined.

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The Industrial/Organizational psychologists can adopt the following methods of consulting and training:
1. Role Play based Training for Customer Service: This will involve certain employees to play the role of customers and some employees to play the role of employees as service agents. This will help the employees understand what problems ...

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