Components of Planning, Sourcing, Making, & Delivering
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Please provide an example to demonstrate the following concepts:
Problem:
Where have you seen the operational components of planning, sourcing, making, and delivering applied inappropriately?
How might the operations manager have improved the situation?
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Solution Summary
The solution provides an example of operational components of planning, sourcing, making and delivering that were applied inappropriately.
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Diwali is a major festival in India. During 2000 Nestle started out with the idea of delivering sweet boxes called Nestle Mithai Magic using e-commerce platform. Usually people go to traditional sweet shops to purchase sweets. Nestle's plan was to source raw material from the market, make different products (sweets) and deliver them to the doorstep of people who would order them through website. The entire operational ...
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