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Diversity Training Manual

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You have been hired as the manager of human resources (HR) by the company's chief executive officer (CEO). During your interview process, the CEO indicated that in the last 2 decades, the workforce demographics of her company had changed dramatically. Although this had been occurring, both the previous HR manager as well as all of the company's front-line supervisors had remained as they had been for years: primarily, white males, now in their 50s and early 60s, from a Judeo-Christian background. The CEO indicated that at a frequent rate, workplace strife had been increasing, and it seemed related to the changing demographics of the workforce itself. The CEO asked you to compile a training manual that consists of sections that are meant for the training of employees and to raise awareness and sensitivity to diversity issues.

To complete the CEO's request for a comprehensive training manual, she has asked you to first create a table of contents for the manual and to complete at least 20% of the manual itself.

Diversity Training Manual: Overview

The content of the complete manual will be developed throughout the course and will need to cover diversity issues, specifically the following forms of discrimination:
Religious
Ethnic
Gender
Age

There must be information regarding the following:
Recent trends
Forecasts about the changing general population
Legislation covering these type issues

There will need to be subsections that deal with the following information:
Customs and values of each group
The need for sensitivity to differing values and customs
Legislation affecting supervisor regulations

Diversity Training Manual: Part I

Given that the training manual will be dealing with several diversity issues, prepare the table of contents and write the first part of the manual, which should deal with some useful background for the company's existing and future hourly employees.
The first parts that the CEO wants completed are as follows:

A preliminary outline of the entire manual (this may change as you work on the project)

The table of contents

The following sections regarding in the demographics of the U.S. population should be included:
o Current statistics
o Recent trends
o Forecasted trends

Using the Web sites listed, present information about trends in the U.S. populations regarding the following information:
o Immigrant versus native
o Religion
o Age
o Race

References needed.

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Solution Summary

The solution assists in completing the table of contents and some of the diversity training manual itself.

Solution Preview

Please find attached file.

Table of Contents
Diversity Training Manual Introduction ....................................................... 3
Outline of the Diversity Training Manual ..................................................... 3
Part 1: Demographics of the U.S. population ................................................ 5
Changing U.S. demographics and diversity in workplace environment ..........5
Immigrant versus Native ................................................................6
Religion ...................................................................................7
Age ........................................................................................7
Race ........................................................................................8
Part 2: Stereotyping, Prejudice and discrimination
Stereotypes
Prejudice and discrimination
Preconceptions of race and ethnicity
Preconceptions of gender and age
Preconceptions of Religion
Recognizing discrimination
Part 3: The "ism" factors
Racism and the relevant legislations
"Genderism" and the relevant legislations
Ageism and the relevant legislations
"Religionism" and the relevant legislations
Part 4: Cross cultural communication
Understanding cultures and cultural diversity in the workplace
Elements of cross cultural communication
Cross cultural adaptation in the company
Need for sensitivity to differing values and customs
Developing personal and organizational diversity competence
Part 5: Managing Diverse Teams
Relevant competences for managing diverse teams
Skills for building trust and communication in the workplace
Legislation affecting supervisor regulations
Incorporating diversity into business planning
References ............................................................................................ 9

Diversity Training Manual Introduction
The aim of this diversity training manual is to better understand the importance of diversity in the working environment and how it can be managed effectively in order to improve the performance of the company. This includes improving relations among a diverse workforce, teamwork, competitiveness, market knowledge and productivity. The main training objectives of this diversity manual are to:
Change the way people deal with diversity issues in the workplace
Assist managers better be able to understand the people they are managing
Increase sensitivity and awareness of employees towards their colleagues and customers
Help the company able to realize the full benefits of a diverse workforce
Increase understanding of the staff's cultural and cross cultural interactions and enhance cross cultural communication skills
Develop an action plan for managing diversity in the company

Outline of the diversity manual
This diversity training manual comprises of five sections which present detailed discussion and notes on the training content. The first section presents the changing ...

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