Creating Culture in an Organization
Not what you're looking for?
It has been determined that the culture of ACME Corp. promotes poor quality, low productivity and horrendous customer service. You have been hired as an outside consultant to quickly diagnose the root causes.
What tools and processes will you propose to the client and why?
Make a case to the decision makers for your approach.
Your initial posting should be 300 words. Bolman & Deal, Ch. 12 & 13 (The Symbolic Frame), Hanna, Ch. 3-6.
Purchase this Solution
Solution Summary
This solution provides a brief opinion on creating culture within an organization.
Solution Preview
In my experience culture is ultimately a function of the executive leadership in an organization. Therefore I would venture a guess that the executive leadership at ACME Corp allows this type of behavior. Granted there are many process related things that can affect quality, productivity, and customer service but culture begins with leadership.
As a consultant to the ACME Corp I would begin my consult with extensive interviews of the leaders and managers within the organization. I would determine the ...
Purchase this Solution
Free BrainMass Quizzes
Managing the Older Worker
This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce
Motivation
This tests some key elements of major motivation theories.
Social Media: Pinterest
This quiz introduces basic concepts of Pinterest social media
IPOs
This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)
Basic Social Media Concepts
The quiz will test your knowledge on basic social media concepts.