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Writing a Questionnaire

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I am working on organizational development and change management. My organization is a child care center for ages 3 to 7 year olds. This organization is a teaching organization for the children as well as daily child care. My childcare center will have certified teachers for half the day. I want to create a questionnaire to go with my paper. I hope you can assist with the questionnaire. It should have the following items in the questions (please indicate any in-text citations and references for me to follow along):

1.) Developed a 15-item questionnaire to capture employee engagement in an organization.

2.) Ensure that the questions are operationalized.

3.) Ensure the survey questionnaire addresses the following:

a). Capture the essence of employee engagement in a particular organization
b). Measure what it intends to measure
c).Provide similar results over time when administered subsequently in the same organization or in different organizations

Thank you.

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Solution Summary

The following posting helps write a questionnaire. A fifteen-item questionnaire to capture employee engagement in an organization are provided.

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Please refer to the attached file for the response.

EMPLOYEE ENGAGEMENT QUESTIONNAIRE: CHILD CARE CENTRE

Employee engagement is defined by an online source as, "The emotional commitment the employee has to the organization and its goals." This source further emphasized that engaged employees care about their work and their company - they do not just work because of pay and promotion, they work on behalf of the organizational goals. (http://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/).
Another online source noted the following as among the indicators of employee engagement: a) Intent to Stay, b) Referral Behavior, c) Willingness to contribute, and d) line of sight (http://www.perceptyx.com/home/employee-engagement/employee-engagement-indicators/).
An online source further noted that, "engaged employees are loyal and inspired people who care about their organization and work hard to bring about organizational success". Their loyalty is born ...

Solution provided by:
Elisa Valdez, PhD
Education
  • Bachelor of Science in Business Administration, University of the Philippines
  • Master in Business Administration, Saint Mary's University
  • Doctor of Philosophy in Education, University of the Philippines
  • Doctor in Business Adminstration (IP), Polytechnic University of the Philippines
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