Why Preparation Before Training Activities Is Important
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Why do you think it is important to introduce a training activity by stating the activity's goals, then identifying the audience, time required, materials necessary, physical setting, and process?
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This solution comments on why it is important to introduce a training activity by stating the activity's goals, then identifying the audience, time required, materials necessary, physical setting, and process.
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I imagine that the student will agree that trainees need to have the best and most accurate information they can possibly have in order to have the best possible chance to succeed at the given activity.
Let's imagine that a person is being trained to answer the telephone in a call center, a very common job these days. First, the trainee needs to know what the goal of answering the call will be. Is the trainee supposed to sell something to the caller or is the trainee supposed to help the caller?
As for the audience, trainees should also be prepared beforehand for the sort of person who is likely to be on the other end of the call. Is the ...
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