Purchase Solution

Total Quality Management and ISO 9000 certification

Not what you're looking for?

Ask Custom Question

Research Total Quality Management and ISO 9000 certification. How would you apply these concepts to SAL, LTD (see attached)? What suggestions would you make to start a quality program or build a program from scratch to help SAL, Ltd. and to start exporting internationally where ISO 9000 certification is mandatory?

Attachments
Purchase this Solution
Solution Summary

The total quality management and ISO 9000 certification is examined. The expert builds a program from scratch to help SAL, Ltd.

Solution Preview

Total quality management (TQM) is a management approach that helps companies to gain long-term success in the market through customer satisfaction (Sallis, 2002). In order to effectively apply the TQM in an organization, it is necessary that all members actively participate in the improvement program for products or services, culture and processes. Following are some ways that will be helpful in order to apply TQM in SAL ltd.
First, it will be necessary for the company to develop a purpose statement for improving the products or services. Company should also adopt a new philosophy in order to apply TQM. Company should focus on building quality on the product rather than depending on external or internal inspection to find out the errors (Oakland, 2003). To apply TQM, company should also buy one item from a single supplier it will help in insuring about the quality of raw materials. It will also be important to develop a quality program in order to apply the TQM in the organization. These quality programs will help the employees at SML ltd to understand the TQM concept and apply this in the production processes effectively.
Several other requirements such as elimination of targets for the workforce and numerical goals for management will also be necessary to implement the TQM concept. Company should also build an institute a vigorous program of self-improvement for each people in the organization and break down different barriers exist ...

Purchase this Solution
Free BrainMass Quizzes
Change and Resistance within Organizations

This quiz intended to help students understand change and resistance in organizations

Social Media: Pinterest

This quiz introduces basic concepts of Pinterest social media

Business Ethics Awareness Strategy

This quiz is designed to assess your current ability for determining the characteristics of ethical behavior. It is essential that leaders, managers, and employees are able to distinguish between positive and negative ethical behavior. The quicker you assess a person's ethical tendency, the awareness empowers you to develop a strategy on how to interact with them.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

Basic Social Media Concepts

The quiz will test your knowledge on basic social media concepts.

View More Free Quizzes
Related BrainMass Solutions

  • ISO: International Organization for Standardization

    Although the ISO 9000 certification process has proved to be somewhat bureaucratic and costly for many firms, it does focus management attention on the need to improve the quality of products and processes (Hill, 2009).

  • ISO 9000 and the Supply Chain

    241061 Describe ISO 9000 and its role in supply chains. Describe ISO 9000 and its role in supply chains.

  • How Have the ISO 9000 Standards Been Received Worldwide?

    3) Prepare a program of work. 4) Define, document and implement new management systems and procedures. 5) Prepare a quality manual. 6) Pre-Assessment meeting. References ISO9000. (2010). ISO9000 SIMPLIFIED.

  • ISO9000

    ISO 9000 standards are in general use when an organization wants to implement a quality management system that provides boost to organization's ability to adhere to customer requirements and provide better quality products and services which fulfill customer's

  • ISO 9000 standards

    Provides internationally recognized models for internal and external assessments of quality management systems. ISO 9000 benefits are discussed.

  • ISO 9000 Certification

    If Dolan Company gets ISO 9000 certification it means that the company is committed to high quality, and safe computers. With ISO 9000, Dolan Company can identify the root of problems in making computers and helps finding a solution.

  • Value-Adding; Activity-Based Management; Just-In-Time System

    "ISO 9000" certification requires an internal detailed audit and documentation of the processes and procedures a company has implemented for quality conformance. a. True

  • ISO 9000 Versus Baldridge Standards

    It consists of guidelines relating to quality standards and related supporting standards. ISO 9000 certification has been increasingly gaining worldwide recognition.

  • Quality Control and ISO 9000 Standards

    ISO 9000 and ISO 9001 are international standards for Quality Management Systems, and to assure the highest quality, it is critical for employees to say in compliance with as they perform specific tasks.

View More Related Solutions