The Case of Joe the Jerk (Or, the Very Capable Jerk).
Evaluate how Joan has utilized her role to ensure that lower-level management upholds their position in creating a positive environment. In what ways has Joan been effective, and in what ways could she improve?
Describe how Joan might use motivation techniques to assist in creating the best environment for the organization. Include financial and nonfinancial techniques.
Describe how Joan may work with individuals in various levels of the organizational structure to deal with her dilemma with Joe and maximize her power in the situation.
This solution discusses the Case of Joe the Jerk and how Joan utilizes her role to make sure lower-level management creates a positive environment, also how Joan could use motivation techniques, and describes how JOan can work with others in various levels of the organizational structure to better deal with negative Joe.