Business and Cultura Practice in China
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You have been assigned to a management position in China, the boss has recommended that you take a cultural awareness course. You know little about the Chinese culture and even less about the business and cultural aspects of the country. You need to investigate all of this before you go.
Why is it important to understand cross-cultural communication
What is the impact of the culture on business norms, practices, and behaviors, and how is it different from the United States?
Give some examples of the differences in communication between Chinese and Americans.
What are some of the protocols and etiquette issues that you must incorporate into your business behavior?
How are you going to deal with management issues such as assertiveness, conflict resolution, and team building?
What should you practice to be successful?
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Solution Summary
The solution identifies cultural and business practices in China to guide foreign executives that will be assigned in this Asian country.
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You have been assigned to a management position in China; the boss has recommended that you take a cultural awareness course. You know little about the Chinese culture and even less about the business and cultural aspects of the country. You need to investigate all of this before you go.
Why is it important to understand cross-cultural communication?
School of Internationals Studies (2006) said that "future success in most careers will increasingly depend upon an individual's ability to communicate effectively and appropriately across cultural boundaries".
It further said that "acquiring the skills necessary to work with both domestic multicultural groups and in international areas is no longer an option but a necessity".
"It is extremely essential that people understand the probable problems of cross-cultural communication, and makes a huge cognizant effort to overcome these problems", Himachali (2004) said, and that "understanding cultural differences is critical for the success of an organization in global arena because there are roles played by culture that influences talent management strategies and practices at workplace".
What is the impact of the culture on business norms, practices, and behaviors, and how is it different from the United States?
Kalyani (2011) noted that "if you are doing business with a Chinese person, be sure to show honor. And whatever you do, do not make any remarks that would cause that person to lose face. You might poke fun at the suit your American colleague is wearing, and your remark would be taken as a good-natured joke that indicates you are friends; however, if you did the same to a Chinese colleague, you could be giving a real insult that would seriously injure your business relationship".
Kalyani further suggested that when dealing business "with the Chinese you must seek to learn the culture of those with whom you will be doing business. Then, as you learn their culture, act in accordance with their culture's ethical standards. Do and say the things that will express that you have the best interests of those around you in mind. Respect cultural values and their way of conducting business. Make sure to adjust your own business practices ...
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