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Strategic Management and Communication

Help Jen Norbert solve some of the plant's verbal communication problems. What problems are obvious? Are these supervisors, managers, vice presidents, and plant managers effective verbal communicators themselves?, what advice can you give to Jen Norbert about dealing with this plant's communication problems?

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There is a chain of command issue here as it doesn't seem that everyone is clear on who they should go talk to when a problem arises. There is also an issue of reviewing procedures and issues as the employees are never surveyed to discovery if any potential issues exist. There is also an issue with having someone responsible for answering requests and taking messages so hiring a receptionist or secretary may be a good idea in order to start turning things around and getting messages across. Most of all, it doesn't seem that even ...

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