Quality Management Tools
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Describe how an organization uses Quality Management tools to collect data for business decisions.
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This tells about the Quality Management Tools
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Organization must focus on quality as an integrated concept. They must improve the quality of every aspect of management whether it is labour, material or machine. Following are the foundational elements or principles of TQM
1. People: Involvement of all in achieving customer focus is a key tenet of TQM.
2.Continuous improvement: The PDCA cycle is an unending pursuit of excellence, which is firmly embedded in TQM. Various other methods such as 5s housekeeping, Pokayoke, Just in Time manufacturing ...
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