Change Agents
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Change agents play an important role during the execution stage of the road map for a strategic plan. The change agents use their knowledge, behavior and leadership to ensure that the strategic plan is executed according to the road map.
Question: Within a healthcare (hospital) organization what are the change agents are and how they are used?
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Solution Summary
The solution discusses about the change agents within a healthcare (hospital) organization. References are included.
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Change agents play an important role during the execution stage of the road map for a strategic plan. The change agents use their knowledge, behavior and leadership to ensure that the strategic plan is executed according to the road map.
Question: Within a healthcare (hospital) organization what are the change agents and how are they used?
Change agents are the leaders for change and they are always placed at risk of resistance, risk of being a threat, risk of making a change that might not turn out to be beneficial, etc. The change agent must always be a gentle pushing of people to change for the better. He/She must also be able to listen well, show empathy, and be customer focused. In healthcare, particularly in the hospitals, leaders and management need to understand that they must be cared for before these care providers can provide good, safe, and care to their patients. They must understand and acknowledge the ...
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