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Bureaucratic Organizations

Describe large, bureaucratic organizations with which you have had contact that have not responded flexibly to customer demands. Also describe examples of satisfactory responsiveness. What do you think accounts for the differences between the responsive and non-responsive organizations?

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Describe large, bureaucratic organizations with which you have had contact that have not responded flexibly to customer demands. Also describe examples of satisfactory responsiveness. What do you think accounts for the differences between the responsive and non-responsive organizations?

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Jo Ann Prevetti, MBA, PhD (IP)

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Active since 2008

Master of Business Administration, University of Phoenix
Bachelor of Science in Paralegal Studies, Kaplan College
Business Diploma, Katharine Gibbs Business College for Women

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