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possible causes and solutions of those long waiting lines

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If a service-oriented firm has customers waiting in a line for services, the firm has a potential problem.

If a bank has long lines of customers in its lobby waiting to transact business with a teller:

a) what are the possible causes of those long waiting lines?
b) what are the possible solutions to those long waiting lines?

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This posting contains answer to following questions on long queues in service industry.

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If a service-oriented firm has customers waiting in a line for services, the firm has a potential problem.

If a bank has long lines of customers in its lobby waiting to transact business with a teller:

a) what are the possible causes of those long waiting lines?
• Some of a bank teller's responsibilities include cashing checks, accepting deposits and loan payments, and processing withdrawals. Bank ...

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